Barriers to effective project communication: a case Study of Adonai Shipping Chandelling Project for Tullow Ghana Limited
Several projects suffer from project communication management issues including the oil exploration companies. This research was conducted with the aim of exploring the barriers to effective project communication between services companies and oil exploration companies. The objectives to the study are; to identify the communication channels employed in ship chandelling project; to determine the communication barriers in ship chandelling project; and to investigate mechanisms for enhancing effective communication in ship chandelling. Questionnaire survey was employed in this research. Out of the 123 questionnaires distributed, 111 were collected and considered valid. On the channels employed in chandelling project, the study revealed that the Staff of Adonai chandelling has largely used telephone communication medium, WhatsApp, e-mail, and text messages as means of communication. On the communication barriers in ship chandelling project, the study revealed that, inability to determine project stakeholders’ needs for information, inability to determine communication channels, insufficient interaction between team members and inappropriate communication media. Mechanisms for enhancing effective communication as found from the study include the creation of a communication process through which information must be sent and received, informing ships about new products and explains the use of the product properly, and the creation of communication strategy to enhance onshore and offshore dealings. The study recommended designing an appropriate communication model for the shipping industry in Ghana withy focus on a most of the operators in the shipping industry.
A Thesis submitted to the Department of Construction Technology and Management, College of Art and Built Environment, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements of the degree of Master of Science in Project Management,
Barriers, Effective, Project communication., Adonai Shipping Chandelling Project, Tullow Ghana Limited