An Evaluation of the Performance Appraisal System and its Effect on Employee Performance: A Case Study of Selected Senior High Schools in the Kwahu-South District

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Performance appraisals improve the work performance of employees by helping them realize their full potentials in carrying out their firm's mission and also, to provide information to employees and managers for use in making work-related decisions. They, also, provide feedback to employees and thereby serve as a vehicle for personal and career development. Performance appraisals, however, are beset with difficulties as a result of their complex nature. The general objective of the study, therefore, was to evaluate the performance appraisal system of the GES. The research design used in the study was the case study because it was appropriate for the achievement of the research objectives. The population for the study was 195 and a sample size of 100 respondents was selected using the non-random (Judgmental) sampling method. Interview and questionnaires were used as instruments for the study and out of 100 questionnaires distributed, 80 of them were retrieved from respondents. The data was analysed with tables, bar charts and pie charts. Among the main findings of the study was that the GES did not have a clear cut policy on the conduct of performance appraisal. This has in its wake, culminated in the low commitment of both appraisers and appraises in the conduct of performance appraisals. It is recommended in the study that there should a clear cut policy on the conduct of performance appraisal in the GES in order to improve on its conduct. Again, it is recommended that funds be earmarked for the conduct of performance appraisals in schools.
A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters of Business Administration,