Occupational stress and its effects on job performance: A case of Koforidua Polytechnic

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The study investigated and evaluated occupational stress and its effects on job performance among members of staff at Koforidua Polytechnic. The study sought to find out how work-related stress could affect the productivity of staff of Koforidua Polytechnic in the dispensation of quality tertiary education. In addition, it identified certain factors which contribute to occupational stress among staff of the Polytechnic. The systematic sampling technique was used to select 150 participants for the study. The results of this study revealed that workload was the major cause of occupational stress among staff of Koforidua Polytechnic It was further observed that respondents, in order to relieve stress often walk around and visit other colleagues in their offices to discuss matters unrelated to work thereby affecting productivity at the Polytechnic. Health-wise, some members of staff of the Polytechnic had developed chronic back pain, an effect of long sitting hours at work. Management commitment to employee-related issues such as paying attention to workload conflict, supervisors recognition of outstanding output of staff and the introduction of proper stress management training programmes were perceived as significant steps which if embraced, were identified as major contributory factors that could contribute to improve productivity of staff and boost output of staff.
A thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology (KNUST) in partial fulfillment of the requirements for the degree of COMMONWEALTH EXECUTIVE MASTER’S OF BUSINESS ADMINISTRATION Institute of Distance Learning, KNUST,2012