Evaluation of attitude and behavioural intention towards auditing services among small and medium enterprises in Ghana

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This study explores the attitude and behavioural intention of smes towards auditing services in Ghana. Specifically, the study examines the influence of perceived benefits and perceived financial cost on the attitude and intention towards using auditing services as well as the influence of attitude towards using auditing services on the intention to use auditing services. Geographically, the research covered 238 smes within Ho Municipality in Volta Region. Primary data was collected using self-reported questionnaire. The hypotheses were tested using PLS-SEM procedure. It was found that the smes have high positive attitude towards auditing services. Aside, the results indicate a high positive behavioural intention of the smes towards auditing service. Further, the findings have proven perceived benefits positively influence SME’s attitude and behavioural intentions towards the use of auditing services. Attitude also significantly predicts the intention to use auditing services positively. Similarly, it has been proven that the perceived financial cost negatively predicts the attitude and intention to use auditing services. It is therefore concluded that the smes in the Ho Municipality have favourable attitude and intentions towards the use of auditing services which are significantly influenced by perceived benefits and financial costs. Consequently, it was recommended that auditing experts including auditing service providers should comprehensively educate SME owners and managers on auditing services. Furthermore, auditing service providers should as a matter of urgency consider and regulate their consultancy fee for easy access to auditing services.
A thesis submitted to the institute of distance learning, Kwame Nkrumah university of science and technology in partial fulfillment of the requirements for the degree of Master of science in accounting and finance