An investigation into the effect of effective procurement management on the performance of christian health association of ghana (chag) facilities

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Although there has been an increase in scholarly interest in private procurement over the past two decades, research output in this developing discipline is still relatively modest when compared to comparable research conducted in the private sector. The purpose of this study is to investigate the v extent to effective procurement of goods and services by CHAG facilities helps improve overall organisational performance. The sample of the study constituted Christian Health Association of Ghana (CHAG) facilities staffs whose job functions relates to the procurement function. The researcher selected about 60 respondents based on their willingness and availability as well as their knowledge of the subject matter of the study. Out of the questionnaires administered, fifty (50) questionnaires were retrieved representing 83.3% response rate. This was as a result of the sampling techniques adopted for the study. The findings revealed that the extent of procurement management practices is high at Christian health facilities in the Volta region. Also, it was revealed that staff of Christian health facilities partly attribute their performance to their effective procurement management practices. It could be seen that direct effect of effective procurement management practices on performance. This implies that effective procurement management practices to a great extent contribute to performance at Christian health facilities in the Volta region. It was therefore recommended that Christian Health Association of Ghana facilities should establish a procurement structure and reforms which should be managed by qualified procurement experts to ensure that procurement process is done. They should also recruit and engage eligible staff who have the requisite knowhow and are familiar with the procurement processes with their job descriptions clearly defined in their respective designations and adopt electronically-based procurement system to make their procurement process effective. Keywords: Procurement; Health facilities; Performance; Effective;
A thesis submitted to the department of supply chain and information systems, institute of distance learning, in partial fulfilment of the requirements for award of degree of master of science in procurement and supply chain management