Assessing the impact of work environment on employees’ productivity in Electricity Company of Ghana

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The workplace environment is a major asset and has a great influence to the success of an organization. It has a long-term effect on employee’s productivity and performance. The research study seeks to assess the impact of the working environment of the Electricity Company of Ghana on employee’s productivity within the Jomoro Municipality. Three objectives were set for this work, which are (1) To identify workplace factors affecting employee’s productivity ; (2) To explore the relationship between employees’ productivity and their work environment; (3) To examine the influence of the physical work environment on employees ‘performance and productivity. After review of the relevant literature, a descriptive survey research design was adopted using quantitative methods. The study targeted eighty six (86) respondents by the use of a structured questionnaire as a research instrument, but only eighty (80) respondents returned the survey questionnaires, indicating a response rate of 93% per cent. Purposive sampling was used to select the respondents for the study. Data analysis involved descriptive statistical tools, frequencies, percentages and inferential statistics such as mean scores were determined through the Statistical Package for Social Science (SPSS) IBM version 23. Findings revealed that employees’ performance was influenced by several physical workplace environmental factors such as spatial layouts, lighting and noise levels. However the study also revealed that job aid and the physical working environment are having a significance relationship towards employee’s performance and productivity. The study recommends that ECG needs to put in place better reward systems that motivate the employees to work better for increased productivity. It is therefore important for management to ensure that the working environment and organizational culture are good enough to ensure employee performance and productivity in the Company
A dissertation submitted to the Department of Construction Technology and Management, College of Art and Built Environment in partial fulfillment of the requirements for the Degree of Master of Science.
Employee Productivity, Working Environment, Employee’s Performance