Assessing the impact of sourcing on the performance of ghana water company

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Sourcing is growing at a rapid rate throughout the world because organizations view it as a way to achieve strategic goals, improve customer satisfaction and provide efficient and effective services. The study investigated the effect of sourcing on organizational performance at Ghana Water Company Limited. Specifically, the study examined the nature of sourcing in Ghana Water Company, analyzed the impact of sourcing in the performance of Ghana Water Company and assessed the challenges of sourcing on the performance of Ghana Water Company. Descriptive survey research design was used for the study. A population of 100 and a sample size of 50 was purposively used. A structured questionnaire was used to gather quantitative data for analysis. Data gathered was edited, tabulated, and analyzed using the Statistical Package for Social Science (SPSS) version 23.0. The study revealed that sourcing can be a valuable tool for organizations to gain access to specialized talent and expertise, reduce costs, and improve service delivery. However, it was recommended that GWCL management improve the monitoring and measurement process to ensure that staff are properly supported and that outsourcing initiatives are effective.
A thesis submitted to department of logistics and supply chain management- institute of distance learning in partial fulfillment of the requirement for the award of the degree of master of science (logistics and supply chain management)