An investigation into the challenges of recruitment and selection practices of the African mining services and their effects on organizational performance

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This present study sought to examine the challenges of recruitment and selection of staff in the African Mining Services (AMS) and their effects on organizational performance. The type of research design for this study was exploratory and it relied on primary and secondary sources of data. The researcher applied the qualitative approach. A questionnaire was chosen as the most appropriate design, with judgmental or purposive sampling being used to select respondents which ranged from top management to lower level employees. A sample of hundred 100 was used for the study. The data was analyz ed using SPSS and Excel was used to present the findings in the form of the figures and tables. Elicited responses from the questionnaire point to the fact that the recruitment and selection process is characterized with challenges. The issue of the use of “connections” which is the greatest challenge seems to place unfair advantage over others, as more often than not, they are favoured compared to those who use the official application channels. The findings also indicated that the African Mining Services company uses advertisements, mainly newspapers and company websites to publicize job vacancies. The study also revealed that the methods used in the recruiting and selecting process were very effective and helped to improve employee performance. After conducting the research, the researcher suggests a link between recruitment and selection and organizational performance. Among the recommendations made were that potential employees should all be treated fairly in the recruitment and selection process. Also, proper job description and analysis should be conducted before vacancies are advertised. The transfer of findings of this study will be beneficial to Ghana’s economy as regulations governing HR are crafted for the mining company.
A Thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION)