The relationship between collaborative knowledge creation and supply chain resilience, the mediating role of supply chain innovation

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The main objective of this study is to evaluate how collaborative knowledge creation may affect supply chain resilience as well as the mediating role of supply chain innovation. The study employed cross-sectional descriptive survey design. This survey was conducted using a quantitative approach. Convenience and purposive sampling technique were used to choose 176 participants from procurement, logistics, and top executive or managers of all the multinational companies in Ghana. A prepared questionnaire was the main tool used for data collection. Both SPSS v26 and smartpls v4 were used for the statistical analysis. Both descriptive and inferential approaches were used to analyze the data. The findings indicated a significant positive direct influence on CK to SCRES and SCI. SCI had a significant direct influence on SCRES and also mediates CK-SCRES interactions. To improve SC resilience in the face of disruptions, the study suggests that management work with partners to use inductive and deductive reasoning to learn new things, to release and share ambitious and creative ideas and discussions, and to spend a lot of time reconfiguring information and sorting, integrating, and categorizing new knowledge.
A thesis submitted to the department of supply chain and information systems, college of social sciences in partial fulfillment of the requirements for the degree of master of science in logistics and supply chain management