Adopting management consulting services: a case study of some selected SME’s in the Kumasi Metropolis.

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Programmes providing services for small and medium enterprises (SMEs) are important in developed and developing countries alike. As globalization is proceeding worldwide, many new business opportunities are opening for small and medium businesses but competitive pressures are increasing at the same time. Only a small segment of the SME sector is capable of making full use of new business openings and coping effectively with threats without assistance notably human resource development, financial and other technical support which constitute important policy instruments in many countries. Generally speaking, the study was aimed at finding out how SMEs had adopted the services of management consultants using some selected SMEs in the Kumasi metropolis. Various literature were reviewed which attempted to relate them to the current study. A sample size of fifty (50) was chosen and the main sampling techniques used were quota and purposive sampling. Questionnaires, interviews and personal observations were the main research instruments used in the study. It was revealed that the majority of the SMEs sampled had no knowledge about the existence of these management consultants as shown by sixty-four percent (64%) of the respondents sampled. In addition, others too rated the services as costly which hinders their participation. There is therefore the need for management consultants to create more awareness of their presence to enable SMEs seek their services to enable them grow and improve in size and to charge them reasonable prices for their services to enhance their participation.
A thesis submitted to the Board of Postgraduate Studies, Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfilment of the requirements for the award of the Degree of Master of Business Administration, 2009