Assessing success factors of Non-Governmental organisation projects in districts in Ghana: A case study of Asuogyaman District

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One of the critical problems concerning projects undertaken by governments, non governmental organisations, individuals or philanthropist, the world over, is the frequent and lengthy delays that occur during implementation, the pace of change surpassing the original objectives of the project and balancing the competing project constraints such as scope, quality, schedule, budget, resources, risk, etc. These challenges, when not well managed, lead to failure of projects. This study sought to assess success factors of NGO projects in the Asuogyaman District, in the Eastern Region of Ghana. The specific objectives of the study were to; identify project delivery strategies of NGOs; identify success factors that lead to project completion of NGOs in the district and to assess the impact of success factors on the overall project delivery of NGO projects in the District. Quantitative approach was adopted in which a targeted sample of 45 participants were included in the study by answering to a structured questionnaire. The study found the following as some delivery strategies of NGOs in the district; set clear expectations, evaluate project after completion, develop project policies and management procedures, establish clear communication, etc. Furthermore, the following were some factors identified as success factors and critical success factors of NGO project implementations in the district; competence of the project manager & team members, project manager commitment to the goals of the project, effective communication between project stakeholders, user involvement, effective coordination of project activities, stakeholder satisfaction, clarity of project goals/objectives, etc. Finally, it was discovered that success factors impact positively on NGO project delivery in the following ways; delivering of project on time, within budget, according to requirements, keeping of project team focused and on track, etc. The study recommends that project practitioners in NGOs should take a critical look at the delivery strategies and success factors which were identified as critical in their developmental project implementations to meet the expectations of all stakeholders.
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfillment of the requirements for the Award Degree of Master of Science in Project Management.
NGO, Success Factors, Critical Success Factors, Delivery Strategies, Project Management, Assessing, Asuogyaman District.