Key Supervision Styles and Effect on Quality Performance of Construction Projects in Ghana.

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Generally, the success of completing any construction project relies massively on the quality of supervision. Nevertheless, the inability of many supervisors to organize, communicate with workers, and direct activities sufficiently is primarily connected to the quality of the construction. This study sought to determine key supervision styles adopted in the construction industry, identify those used in the Ghanaian Construction industry and their effect on quality performance of construction projects in the Ghanaian construction industry. To do this, 80 questionnaires were sent to site foremen, site managers, site engineers and clerk of works within the Ashanti region. Thirty-three (33) completed questionnaires retrieved from the survey were examined using mean score ranking. The findings revealed Encouraging Teamwork as the most common supervision style used in the Ghanaian construction industry in ensuring quality performance of construction projects. Also, Effective Communication of task to workers was regarded by respondents as the most significant supervision style that has effect on quality performance of construction projects. The findings and recommendations reveal of this study may be useful to construction professionals and policy makers who are seeking innovative ways to improve quality performance of construction projects. It would be highly remarkable if future research could investigate the key performance indices of the quality performance variables so as to evaluate how each component of supervision style affect a particular performance index.
A Thesis submitted to the Department of Building Technology, College of Art and Built Environment in partial fulfilment of the requirements for the degree of Master of Science,