Exploring the impact of trust on project collaboration among NGOs and donors
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Date
2019-11
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KNUST
Abstract
Non-Governmental Organizations (NGOs) plays a crucial role in the development process of a
country. One of the major sources of funding for NGOs are donor agencies. Therefore, looking
for funding from donors is therefore fundamental for the continued existence and the progress of
NGOs. Hence it is crucial for NGOs to establish trust and collaborate effectively with donor
agencies. Therefore, the study aimed at examining the influence of trustworthiness on project
collaboration among NGOs and donors. The study had three (3) objectives which were to identify
the level of trust on project collaboration among NGOs and donors, to identify the effects of trust
on project collaboration among NGOs and donors and to identify the causes that influence the
level of trust among NGOs and donors. The study adopted the quantitative research technique in
which thirty-seven (37) questionnaires were used for the analysis. The data was analyzed using
mean score ranking in conjunction with standard deviation. From the analysis, it was realized from
that, NGOs and donors must work together to achieve desired results. Furthermore, NGOs must
have good relationships with donors. Also, NGOs must discuss their experiences and ideas with
donors. The study also realized that, uncertainties of donor funding affect the smooth running of
NGOs and reduces the quality of their services to the communities. Furthermore, the study,
suggested that accountability is rated first among the factors followed by transparency,
communication, coordination, cooperation, stakeholder management and project performance in
that order. Based on the findings it was recommended that, NGOs need to pay as much attention
to mobilizing resources from donors, likewise, managing those resources. Also, understanding
how to mobilize and utilize resources will be a huge benefit for NGOs to achieve and/or expand
their program activities.
Description
A thesis submitted to the department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfilment of the requirements for the degree of Master of Science in Project Management