The effect of sustainable logistics practices on organisational performance: the moderating role of environmental awareness and practices

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Rising issues of sustainability have brought attention to sustainable logistics practices in supply chains. This study aimed to examine the moderating role of environmental awareness on the relationship between sustainable logistics practices and organizational performance. The study iv was motivated by the need to understand how environmental awareness influences the implementation and outcomes of sustainable logistics. Using the institutional theory as the theoretical lens, a quantitative study was conducted through a survey of 90 employees from logistics firms in Ghana's Greater Accra Region. Data was analyzed using regression analysis. The findings showed that sustainable logistics practices positively influence operational performance and customer satisfaction but not financial performance. Additionally, environmental awareness positively impacts organizational performance. However, environmental awareness did not significantly moderate the relationship between sustainable logistics practices and organizational performance dimensions. The study provides evidence that firms should adopt sustainable logistics practices to enhance operational performance. It also highlights the importance of environmental awareness in improving organizational outcomes. The findings will help managers make informed decisions regarding environmental commitment when implementing sustainable logistics.
Thesis submitted to the department of supply chain and information s systems, kunst school of business, in partial fulfillment of the requirement for the award of the degree of msc. Business administration (procurement and supply chain management)