Assessing the effects of recruitment and selection on employee performance: A case of Nwabiagya Rural Bank Limited, Ashanti Region, Ghana.

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Recruitment and selection of employees is one of the most important functions of the human resource manager. This notwithstanding, most organizations do not consider this integral part of human resource management as paramount and therefore frowned upon. The main objective of the study is to assess and evaluate the effects of recruitment and selection on employee performance. The researcher adopted a case study method so as to concentrate on an individual organization in order to gain insight into the study. Nwabiagya Rural Bank Limited was chosen for the study. Data was collected by the use of both qualitative and quantitative methods. Both descriptive and inferential statistical types were used in analyzing the data with the aid of Statistical Package for the Social Sciences (SPSS). A thorough literature review was also done to tap the views of other authors on the topic under study. More importantly, primary data was collected directly from the bank through questionnaires, interviews and observation techniques. The study therefore revealed the following findings: recruitment and selection policy of the bank was not regularly reviewed, the issue of gender discrimination, favouritism and nepotism negatively impact on performance. In conclusion, the recruitment and selection process of NRB is generally fair and dependable. The following recommendations are therefore made; recruitment and selection policy should be reviewed periodically, there should be no gender discrimination. Favouritism and nepotism should be eschewed to improve the performance of employees at NRB Ltd.
A thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in Partial Fulfillment of the Requirement for the Degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION). 2012