Access to loans at Ezi Savings and Loans Ghana Limited at Ashaiman Municipality of Ghana

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This study seeks to examine how accessible are the loans given at Ezi savings and Loans Limited at the Ashaiman Branch in Tema Municipality. This was done by determining the types of loans accessible, analyzed the processes of accessing the loans, determine the customers perception on the accessibility of the loans and the trend in access of loans. The study employed the descriptive design approach using the survey method of data collection and analysis. Data was collected from 151 respondents using a questionnaire, simple random sampling method was used as a basis for selecting 151 respondents from the 435 customers for the study. Both primary and secondary sources of data were used for the study. Reports on access to loans over the past five years were used for the trend analysis. Major findings of the study are that microfinance and personal loans are main types of loans accessible with the least being constructional and agricultural loans. It was also found that most customers perceive loans to be accessible at Ezi Savings and Loans Limited. A major recommendation is that management should reveal its policy and guidelines on interest rate as well as on collateral for specific loans so as to increase access to loans.
A thesis submitted to the Institute Of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of COMMONWEALTH EXECUTIVE MASTERS OF BUSINESS ADMINISTRATION,2012