Drug Inventory Management at Hospitals in the Greater Accra Region and its effect on Patient Care

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The purpose of the study was to analyze the effect of drug inventory management in hospitals in the Greater Accra Region and its effect on patient care. The study looked at how the pharmacy departments at the various hospitals in Greater Accra Region were managed. Another objective was to determine how inventories are controlled at the pharmacies in the hospitals. Data was collected at two levels; one with the pharmacists and the other with the patients using a combined sample size of 158 from thirty hospitals in the Greater Accra region. Descriptive statistics were used to present the data to establish the relationship between drug inventory management and it effect on patient care. The research findings showed that although all the sampled hospitals in the region have well experienced and professional pharmacist manning the units, majority have not computerized their inventory systems. It was revealed that almost all the drug stock are purchased from the district or regional medical stores and in some cases from the open market through vendor selection process that follows the procurement Act, hence, cases of frequent drug stock-out. The result is that Patients are not always given all their prescription when they go the pharmacies in the hospital. Finally, the situation of unavailability of drug stock at the pharmacies in the hospitals has led to patients becoming anxious about their medical condition hence leading to health deteriorations and worsening their medical conditions. It is recommended that all the stakeholders in the health industry should help to address the issue of properly managing drug stock in the hospital pharmacies in Ghana since this has an effect on patients care.
A thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of COMMONWEALTH EXECUTIVE MASTERS OF BUSINESS ADMINISTRATION