Assessment of the satisfaction of workers regarding welfare Facilities at project site
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Date
2021-06-22
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Abstract
An improved construction worker satisfaction is a major factor to sustainable productivity
in the construction industry. Worker satisfaction is an imperative factor in terms of
retaining the services of workers and also influencing their productivity on site. The aim
of this study was to evaluate worker satisfaction with the provisions of construction site
welfare necessities. In order to achieve the aim of the study, four objectives were set for
the study being to establish the minimum requirements for welfare facilities on
construction sites; to ascertain the key welfare facilities provision policies on construction
sites; to examine the adequacy of welfare provisions on site; and to explore factors that
influences worker gratification with the site welfare facilities. The study employed the use
of both primary and secondary data. An extensive review was done on extant literature
centred on site welfare facilities and worker gratification. The identified variables were
compounded into questions and administered to respondents (clerk of works and site
agents) in D1K1 – D4K4 contractor firms. Out of a total of 66 questionnaires distributed,
43 questionnaires representing 65.15 percent responded, and these were retrieved and
analyzed. The data gathered was analysed with Relative Importance Index and Mean
Score Ranking. The Cronbach’s Alpha was used to test the internal consistency of the
scale adopted for the study. The study employed quantitative research methods. It was
identified from the study that drinking water, provision of changing rooms as well as
uniform and protective clothing were seen as key welfare facilities. The analysis revealed
that site welfare facilities that leads to worker gratification was convenience and comfort
during work as well as promoting safe working behavior among workmen
Description
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirement for the Award Degree of Master of Science in Construction Management.
Keywords
Construction site, Gratification,, Satisfaction, Welfare Facilities