Assessment of the satisfaction of workers regarding welfare Facilities at project site

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An improved construction worker satisfaction is a major factor to sustainable productivity in the construction industry. Worker satisfaction is an imperative factor in terms of retaining the services of workers and also influencing their productivity on site. The aim of this study was to evaluate worker satisfaction with the provisions of construction site welfare necessities. In order to achieve the aim of the study, four objectives were set for the study being to establish the minimum requirements for welfare facilities on construction sites; to ascertain the key welfare facilities provision policies on construction sites; to examine the adequacy of welfare provisions on site; and to explore factors that influences worker gratification with the site welfare facilities. The study employed the use of both primary and secondary data. An extensive review was done on extant literature centred on site welfare facilities and worker gratification. The identified variables were compounded into questions and administered to respondents (clerk of works and site agents) in D1K1 – D4K4 contractor firms. Out of a total of 66 questionnaires distributed, 43 questionnaires representing 65.15 percent responded, and these were retrieved and analyzed. The data gathered was analysed with Relative Importance Index and Mean Score Ranking. The Cronbach’s Alpha was used to test the internal consistency of the scale adopted for the study. The study employed quantitative research methods. It was identified from the study that drinking water, provision of changing rooms as well as uniform and protective clothing were seen as key welfare facilities. The analysis revealed that site welfare facilities that leads to worker gratification was convenience and comfort during work as well as promoting safe working behavior among workmen
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirement for the Award Degree of Master of Science in Construction Management.
Construction site, Gratification,, Satisfaction, Welfare Facilities