Importance of selection criteria to public procurement agencies and the challenges they encounter in managing consultancy services

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November, 2015
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This study was aimed at examining the importance government agencies, who procure consulting services, attach to selection criteria and sources of information as well as describe their challenges and the extent to which they follow the laid down processes for public procurement. The study involved 22 professionals purposively sampled from government agencies within the Greater Accra Region of Ghana. Questionnaire was administered to these professionals to provide responses on their practices in procurement of consultancy services and the SPSS tool was used in analyzing the collected data. The major outcomes are summarized in the section that follows. The results revealed an overwhelming majority (92%) government agencies working without an in-house consultancy department. The findings also show that government agencies who procure consulting services have been making efforts to implement the recommended professional practices (i.e. Public Procurement Act) since they are able to determine the appropriate criteria for selection as well as sources of information in doing business. However, it was observed that the public procurement practices that received the worst rating in this evaluation phase. ‗Project Execution/Action Plan‘ was identified as the highest challenge amongst nine (9) identified challenges in the study as being faced by the government procurement agencies. ‗Tender Price‘ was ranked fifth (5th) among the challenges. It was recommended among others that government agencies set up and/or increase the capacity of their in-house consultancy departments to implement the recommended public procurement practices.
A thesis submitted to the School of Graduate Studies, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the award of the Degree of Master of Science in Procurement Management, 2015