Quality control practices in building construction project in Ghana
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Date
2021-07-09
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Abstract
The need for quality in construction has become very important to all stakeholders in the
industry, since construction has a great impact in contributing to a countries development.
This study aimed at exploring the quality control practices in building construction project
management in Ghana. The various objectives for the study includes, identifying the
quality control practices used in construction projects, to identify factors that hinders the
implementation of quality control practices during the execution of construction projects,
and to recommend strategies for effective management of quality control in the
construction industry. The quantitative approach was adopted for the study. Data was
obtained using questionnaire. In obtaining a sample size, the researcher by using the
convenience sampling technique, gave out ten (10) questionnaires each to the selected
group of respondents who were prepared in answering the questionnaire, these group of
respondents were: Project managers, architects, contractors, engineers, and quantity
surveyors, and site managers. The study had a sample size of sixty (60) and retrieved
forty-five (45) questionnaires back from respondents. With the help of the Relative
Importance Index, all factors were analyzed successfully. From the data gathered, factors
identified under quality control practices used in construction projects included: “Long
term improvement plans of quality is supported by management”, “Management assigning
extra significance to quality than any other objective, e.g. cost”, “Quality Assurance:
ensuring that policies are developed to promote the satisfaction of customers”, and
“Quality Management: quality issues being reviewed in management meetings”. These
factors were selected as the best quality control practices. From the second objective, the
factors that hinders the implementation of quality control practices during the execution
of construction projects were: Lack of management commitment to continual quality
improvement, Workers lack information and knowledge on the importance quality,
Uncertainties of workers about management’s goals and also, Struggle in calculating the
efficiency of quality control. Also the final objective was achieved where by the study
recommend strategies for effective management of quality control in the construction
industry, based on findings from the literature review, the various strategies includes:
Team targets towards quality must be attained and vision of the team must be shared,
reworking on that part of the project where quality was not achieved, management of
construction, must ensure team work to achieve quality requirement from customer and
also, operated effort and sharing the work load equally across the team to aid attain quality.
The study came to a conclusion where by at the end of its findings, it was able to attain the
quality control practices in building construction project management
Description
A thesis submitted to the Department of Construction Technology and Management,
Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfilment
the requirements for the Award Dgree of
Master of Science in Project Management.
Keywords
Quality, Quality control, Construction, Project management