Assessing the effects of the adoption of the e-procurement system in Ghana. A case study of ministry of communications and digitalization.

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The procurement function is important to any organization in the modern business climate, and as a result, its tactics are now more important than ever to an organization's success. The study examined the effects of the adoption of e-procurement on the procurement function in Ghana. A case study approach was used in the study with the quantitative approach. The population for this study is the procurement department in the ministry of communication and digitalisation and its seven (7) agencies. The procurement staff in the ministry of communication and digitalisation and all seven (7) agencies were sampled for the study using the census as a sampling approach. The study findings implied that the four independent variables (facilitating conditions, performance expectancy, social influence, and effort expectancy) jointly accounted for only 53% of the adoption of e-procurement. This, therefore, means that other factors not studied in this research contribute 47% to the adoption of e-procurement. The results prove that the variables that determine the adoption of e-procurement are the conducive circumstances, performance expectations, social influence, and effort expectations. According to the individual p-values, performance expectations and social influence have little effect on the adoption of e-procurement, however effort expectations and facilitating conditions have a substantial impact. The study suggested that, because e-procurement systems rely so significantly on internet services, stable and ongoing improvement in the internet infrastructure is crucial for the successful integration of e-procurement technology. Thus, the government must ensure that there are no interruptions in the flow of the internet.
A thesis submitted to the department of supply chain and information systems of the Kwame Nkrumah university of science and technology school of business, in partial fulfilment of the requirements for the award of the degree of master of science (procurement and supply chain management option)