The Impact of Leadership Styles of Project Managers on Information Technology (It) Project Success. A case of National Information Technology Agency

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November, 2019
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Information Technology projects continue to face challenges and this affects organizational goals negatively. Factors such as leadership, performance and user - friendliness may determine whether an IT project is successful or not. The purpose of this quantitative study was to determine the leadership styles of Project Managers and the impact it has on Information Technology project success. Information Technology project team members of National Information Technology Agency located in Accra were asked to rate their Project Manager’s leadership style and the successfulness of the project. Using simple random sampling with confidence level of ninety - five percent (95%) and eighty - five percent (85%) response rate, the study used the Multifactor Leadership Questionnaire to rate the three leadership styles that is transactional, transformational and passive avoidant on an Information Technology project. The items on the questionnaire were rated on the scale of zero (0) to four (4) with zero (0) being not at all, one (1) is once in a while, two (2) is sometimes, three (3) is fairly often and four (4) is frequently, if not always. The outcome of the research identified the Information Technology project team members to perceive their Project Manager to exhibit fairly often both transformational and transactional leadership styles and once in a while exhibits passive avoidant leadership style towards a fairly often successful Information Technology project. Therefore it is recommended that Project Managers should adapt both transformational and transactional leadership styles towards a successful Information Technology Project. Keywords: Leadership, Leadership Styles, Project Managers, Information Technology Projects, Success
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfilment of the requirements for the award degree of Master of Science in Project Management
Leadership,, Information Technology,, Project Managers