Exploring decision-making strategies adopted by construction managers in managing stakeholders on construction project
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Date
2021-06-18
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Abstract
The understanding of projects management practices as an alliance of powerful individuals and
interest groups remain as one of the most important issue in construction management
practices. This study sought to explore decision-making strategies adopted by construction
managers in managing stakeholders on construction projects. Hence the specific objectives
included; to identify stakeholder attributes in construction projects; to identify the effects of
stakeholder attributes on project delivery; and to identify decision-making strategies adopted
by construction managers in managing stakeholders. A total of 65 questionnaires were
distributed. Data gathered from the field survey were analyzed using mean score ranking
techniques and one sample T-tests. The study revealed that most of respondents encountered
the social or economic influences of stakeholders’ claims on the projects more often than the
other behaviors. It was revealed that most construction managers selected Influence (Shaping
proactively the values and demands of stakeholders; actively sharing information and building
relationships with stakeholders) as the most adopted decision-making strategy.
Description
A thesis submitted to the Department of Construction Technology and Management, Kwame
Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the
requirements for the Award Degree of
Master of Science in Project Management
Keywords
Stakeholder, Management, Decision making strategy