Analysing The Impact Of Information Systems Capability As A Moderating Factor On The Relationship Between Innovation, Supply Chain Integration And Supply Chain Performance.

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The dynamics of the modern global economy demand innovation for maintaining a competitive edge, particularly within the context of supply chain management. This study aimed to examine the effect of innovation on supply chain performance and to evaluate the mediating role of supply chain integration and the moderating role of information systems capability within this relationship. Anchored on the Resource-Based View (RBV) and the Dynamic Capabilities View (DCV), the study underscores innovation as a key driver of superior supply chain performance. A quantitative research design was employed, utilizing a survey approach to collect data from firms operating in the Greater Accra region of Ghana. The gathered data were analyzed using inferential and descriptive statistical techniques, including SPSS and SmartPLS tools. The findings of the study affirmed the direct positive influence of innovation on both supply chain integration and performance. It also underscored the positive impact of supply chain integration on supply chain performance, thereby validating the mediating role of supply chain integration between innovation and supply chain performance. On the other hand, the moderating role of information systems capability on the relationship between supply chain integration and supply chain performance was found to be insignificant. As a result, it is recommended that supply chain managers focus on boosting innovation and supply chain integration to achieve superior supply chain performance. Enhancements in inventory management practices, supplier development programs, and improved collaboration across supply chain partners are suggested as viable strategies. The study significantly contributes to the existing body of knowledge by providing empirical evidence on the influence of innovation and supply chain integration on supply chain performance, specifically in the Ghanaian context. The findings provide a better understanding of how firms can leverage their innovation capabilities to enhance supply chain integration and consequently improve supply chain performance.
A thesis submitted to the department of supply chain and information systems, institute of distance learning, in partial fulfilment of the requirements for the award of the degree of master of science in procurement and supply chain management