Evaluating the effect of e-procurement on public sector operations: a study of selected outfits in accra metropolis

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The effect of e-procurement on public sector operations. The study evaluates the effect of eprocurement using selected outfits in Accra Metropolis. Specifically, it identified e-procurement practices in the public sector. It also assessed the public sector operations in selected outfit within Accra Metropolis. Descriptive research was adopted and quantitative methodology was used to retrieve primary data through questionnaires administration from managers and directors within the public sector organizations in the selected outfit in Accra Metropolis. SPSS software was used for data analysis. The study identified e-procurement practices as involving electronic tendering, electronic purchasing, electronic auctioning and invoicing which were generally agreed upon by the respondents. The study identified the effect of e-procurement practices by considering it based upon quality and cost efficiency, timeliness and improvement in communication and was generally agreed upon by the respondent. The study generally found e-procurement as helping organizations to improve upon efficiency, effectiveness in operations, value for money procurement, improvement in services and increased procurement capacity. The study recommended that there should be provision of funds to acquire e-procurement technology, such as computers and automated machines to undertake e-procurement. There should also be competent staff to undertake e-procurement. Senior managers of the organizations should also be committed to eprocurement as that will lead to the attainment of objectives.
A thesis submitted to the department of supply chain information systems, school of business, college of humanities and social sciences, knust in partial fulfillment of the requirements for the degree of master of science in procurement and supply chain management