Impact of covid on port terminal performance. Case study of meridian port services tema.

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The emergence of the coronavirus disease (also known as COVID-19, SARS-CoV-2), and its subsequent rise to the status of a global pandemic, caused major disruptions that had catastrophic effects on international trade, the welfare of seafarers, economies, travel, demand and supply, supply chains, and logistics. It is now more important than ever for shipping lines, freight forwarders, port authorities, and terminal operators to work together and use resilience measures to control disruption because it is unclear when the virus will go away. In this study, I concentrated on defining resilience, port performance, factors that affect disruption growth, building a framework for resilience to deal with these changes, and assessing the effects of port performance at Meridian Port Service's (MPS) Terminal 3 in Tema, Ghana's busiest seaport. To find performance bottlenecks that were observed, I conducted a study utilizing key performance indicators (KPIs) from UNCTAD and IMO Publications. Among these results are those regarding the terminal volume capacity and throughput, turnaround, queuing, and dwell times. To support my conclusions, I also used a range of sources, such as a questionnaire, Google Scholar, Elsevier, Port Authority databases, and other databases. With the use of these sources, I was able to respond to the research questions I had on how COVID-19 has impacted port terminal performance, why it is recognized as one of the biggest disruptions to global marine trade, and what port executives should do to prevent further chaotic disruptions.
A thesis submitted to the department of supply chain and information systems in partial fulfillment of the requirement for the award of the degree of master of science procurement and supply chain management