Exploring the impact of trust on project collaboration among NGOS and donors

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Non-Governmental Organizations (NGOs) plays a crucial role in the development process of a country. One of the major sources of funding for NGOs are donor agencies. Therefore, looking for funding from donors is therefore fundamental for the continued existence and the progress of NGOs. Hence it is crucial for NGOs to establish trust and collaborate effectively with donor agencies. Therefore, the study aimed at examining the influence of trustworthiness on project collaboration among NGOs and donors. The study had three (3) objectives which were to identify the level of trust on project collaboration among NGOs and donors, to identify the effects of trust on project collaboration among NGOs and donors and to identify the causes that influence the level of trust among NGOs and donors. The study adopted the quantitative research technique in which thirty-seven (37) questionnaires were used for the analysis. The data was analyzed using mean score ranking in conjunction with standard deviation. From the analysis, it was realized from that, NGOs and donors must work together to achieve desired results. Furthermore, NGOs must have good relationships with donors. Also, NGOs must discuss their experiences and ideas with donors. The study also realized that, uncertainties of donor funding affect the smooth running of NGOs and reduces the quality of their services to the communities. Furthermore, the study, suggested that accountability is rated first among the factors followed by transparency, communication, coordination, cooperation, stakeholder management and project performance in that order. Based on the findings it was recommended that, NGOs need to pay as much attention to mobilizing resources from donors, likewise, managing those resources. Also, understanding how to mobilize and utilize resources will be a huge benefit for NGOs to achieve and/or expand their program activities.
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the Degree of Master of Science in Project Management.
Trust, Collaboration, Non-Governmental Organizations (NGOs)