Examining factors that contribute to successful contract management practices in project delivery: A case study of Ministry of Local Government and Rura Development
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Date
2021-06-15
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Abstract
Contract management is critical if value for money and quality can be attained for outsourced
projects. Communication between a contracting and a providing partner is enriched through proactive
contract management practices. The aim of the study was to examine some factors that contributes to
effective contract management practices in project delivery in the public sector. The specific
objectives of the study were to examine the effect of contract management factors such as human
capital management, risk management styles, knowledge channels and relationship management on
project delivery. The study adopted a descriptive research design which sought to establish factors
associated with certain occurrences, outcomes and conditions. The target population was 100 and
purposive sampling technique was used to arrive at a sample size of 83. Questionnaires were used to
collect data which was analysed quantitatively. The findings highlighted four major factors that
contribute to successful contract management practices in project delivery namely; human capital, risk
management frame work, relationship management and knowledge channels. The findings of the study
indicate human capital and relationship management as key influencers of project outcome. The
richness of an entity’s human resource plays a key role in the quality of project it delivers to its
catchment area. Managing relationship between contracting party and providers offer a mutual
grounds for cooperation and information sharing. Information sharing is critical for the survival of any
project. Furthermore the study advocates for the establishment of proactive risk management factors
to ensure waste and excessive spending is reduced to the barest minimum. Adopting such measure
ensure proper evaluation of risk and uncertainties in every stage of the contracting period. Risk
assessment at every stage of the project design and execution process is crucial to save funds and
further ensure quality is guaranteed
Description
A thesis submitted to the Department of Construction Technology and Management, College of Art and Built Environment In partial fulfillment of requirements for the Degree of Master of Science
Keywords
Contract management, Human Capital, Relationship Management, Project Delivery