Exploring the effects of personality traits on employees at Kumasi Metropolitan Assembly (Kma)
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Date
2014-07-28
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Abstract
Personality traits are extremely important in today’s competitive organisational
setting. Employees individually possess diverse personality traits that may influence
negatively or positively their performance of jobs assigned to them. It is therefore
important that managers and organisational members take into account these
important individual differences because realising these traits will help managers and
colleagues to deal with employees’ job performance. This research was therefore
conducted to look into the impact of personality traits on job performance in the
Public sector with Kumasi Metropolitan Assembly (KMA) as a case study. One
Hundred and Fifty (150) of both senior and junior staff from the various departments
under the KMA was used as the sample for the study. The study relied on both
primary and secondary data. Data was analysed quantitatively using Statistical
Package for Social Scientist (SPSS).The study revealed that the Five Factor Model of
Personality, whose dimensions are Neuroticism, Conscientiousness, Agreeableness,
Openness to Experience and Extroversion was seen to be exhibited by every
employees, group within Kumasi Metropolitan Assembly. The study further revealed
that Conscientiousness and Extroversion were the major predictive factor which has
a positive correlation with job performance. Therefore for work to be performed
effectively and efficiently the Human Resource Manager should look out for
employees with Conscientiousness and Extroversion traits and assign them duties
first before those with other character traits are considered. Again in recruitment and
selection Human Resource Managers should not only consider the academic
qualification of applicants, they should move a step further by exploring their personality.
Description
A thesis submitted to the Department of Managerial Science, Kwame Nkrumah
University of Science And Technology in partial fulfillment of the requirements for the
degree of
MASTER OF BUSINESS ADMINISTRATION (HRM OPTION).