Evaluating the effectiveness of training for micro and small scale enterprises in the Sefwi-Wiawso District

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The National Board for Small Scale Industries has undertaken various training activities since its inception comprising of both Management and Technical Skills training. The current method of evaluation of training programmes is carried out at the first level of the Kirkpatrick model evaluation, giving very little or no indication of the effectiveness of the training programmes. From observation beneficiaries of the NBSSI trainings had partly or not fully put into use the skills acquired. The study examined small enterprises training, learning transfer and adoption in the Sefwi-Wiawso District. It covered the Business Advisory Centre (BAC) and its trainees. A sample size of 206 and a descriptive study design was adopted. Data were gathered from both primary and secondary sources. The main technique for collecting primary data was the use of questionnaires and interview. The study established that the NBSSI conducted training followed the conventional training cycle. Again, technical skills training were easily transferred and adopted by trainees. The study indicated that the there has been transfer of learning to some extent with significant impact on their businesses. It was recommended that NBSSI should organize refresher training for trainers to formalize their programme to improve their capacities to deliver and strengthen the system of monitoring and evaluation training.
A thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Executive Masters of Business Administration in Human Resource Management. 2012