Effect of Motivation on Workers Morale in the Ghana Education Service: A Study of Mampong Municipal Education Directorate

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Over the years, Government and stakeholders have instituted a lot of the motivational strategies, for example, best worker award, promotions, study leave with/without pay and other allowances to boost the morale of workers. With all the motivational strategies, workers are still complaining. Thus, the study is aimed at finding how far the various motivational strategies have affected the morale of workers in Ghana Education Service. Questionnaire and interviews were used to collect data. The study sought to determine the extent to which the motivational strategies developed by the GES effectively motivates employees in the educational sector. The study established that the level of motivation among the GES workers was extremely low. It was also established that the climate in the education service was not conducive for motivating employees: the indicators were very low salaries; lack of fringe benefits and lack of adequate working tools and equipment. It was further established that the government could no longer afford to make any substantial increases in salaries because the huge number of workers in the sector. In view of the above, this study becomes extremely relevant as it suggests ways of enhancing the levels of motivation in the education service to improve service delivery in the educational sector without allocation of vast financial resources. The study strongly recommends the application of the motivational strategy to enhance the level of employee’s motivation and work performance and achieve efficiency and effectiveness in service delivery.
A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters in Business Administration, June, 2011