The Effects of Organizational Learning Programmes on Corporate Performance: [A Case Study of Kintampo Rural Bank]

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The Kintampo Rural Bank Limited is a limited liability public company that operates in the Brong Ahafo Region. This study was fashioned around methodologies and strategies to unearth the level of organizational capacity and the level of learning within the Kintampo Rural Bank. To achieve this, a cross sectional case study design was adopted in the research to ensure a detailed study of the case organization with a onetime data collection time frame. Data for the research was obtained from primary and secondary source. The sample size was determined using a cluster sampling methodology while individual respondents were selected using simple random sampling methodology. Primary data was synthesized and analysed using Microsoft Excel software and conclusions drawn out of the ensuing discussions. Major findings drawn out of the study include; that, the Kintampo Rural Bank Limited practices some form of organizational learning within the confines of the establishment; but knowledge that the activities and programmes they undertake on a daily basis can pass as organizational learning, is lacking among staff. Also, the degree to which the concept of organizational learning is applied in the bank is relatively low. This is because, the bank as per its structure behaves more like a strict bureaucracy rather than a flexible learning organisation where staff associate themselves with the core values of the organisation and contribute sincerely to their achievement. It is recommended that; Staff should be encouraged to share information using electronic media such as the internet, intranet, and bulletin boards while more training and capacity building seminars and workshops should be held for staff of the bank since 33 percent of staff since their recruitment have not received any training.
A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfillment of the requirements for the degree of Commonwealth Executive Master in Public Administration,