The Effect of Mobile Money Float Holding on Opportunity International Savings and Loans Limited-Ghana
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Date
2021
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KNUST
Abstract
The research was carried out to study the Savings and loans institutions, specifically three branches of Opportunity International to identify how they have been affected by the adoption of mobile money services. The main variables used in the study are the savings pattern, transaction with Opportunity, preferred mobile money services, challenges encountered in the use of mobile money and regular bank services, among others. The demographic characteristics of respondents were included to better understand the background that might influence their responses. Descriptive statistics were performed to examine the frequency of the recorded observations. Financial reports of the microfinance sector from 2018 to 2019 were also employed to back financial claims observed through responses from staff members included in the study. Challenges to the adoption of mobile money services and use of regular banking services were studied. A chi-square test of independence was carried out to check if mobile money float holding by customers affect the available capital for these institutions to continuously offer their services. Results support the claim together with other descriptive outputs from the questionnaires. The results of this study can be used as foundation to further explore the relationship between financial inclusion through mobile money services and how it affects smaller banks who are not beneficiaries of the liaison between mnos and some selected big banks to keep the funds circulated on the mobile money platform.
Description
A thesis submitted to the department of accounting and finance college of humanities and social sciences in partial fulfilment of the requirements for the degree of msc. Accounting and finance