Assessing the effects of acquisitions on the performance of banks in Ghana: A case study of Ecobank Ghana and the Trust Bank, (TTB).

Acquisitions as evidenced by their increased activity seem to be very popular to the corporate players involved. However, they appear to provide at best, a mixed performance to the broad range of stakeholders involved. The study sought to investigate the effects of acquisitions on performance at Ecobank. Research design employed was descriptive design. The data gathered were analyzed using (SPSS). The research instruments used were closed ended questionnaires and Ghana Banking survey report. A sample size of 100 respondents were selected using the purposive and simple random sampling techniques. The population included all workers and customers of Ecobank Kumasi main branch as well as those in management positions. The findings revealed that, the share of industry advances, share of industry deposits and the Share of industry total assets of Ecobank increased after the Acquisitions. Ecobank’s rankings in share of industry deposits, share of industry advances and share of industry total assets among banks in Ghana increased. Majority of the employees agreed that it would be very hard for them to leave their present organization right now, even if they wanted to and would not leave their present organization right now because they have a sense of obligation to the people in it. Management disagreed on the statement that Employees would likely search for a position with another employer and agreed that it would be very hard for some employees to leave present organization right now, even if they wanted to. Customers agreed that the location of the bank’s branches are near homes or workplaces although there is Limited parking places now, the Bank is now internationally oriented and the number of branches has increased. Employees disagreed that Customer friendliness of the personnel has increased and Management agreed that the Availability of Automatic Teller Machines (ATM) has increased, the Bank has several branches than before and the Bank offers more loans and overdrafts than before. Ecobank Ghana should put measures in place to ensure that they benefit from acquisition.
A thesis submitted to the School of Business Department of Marketing and Corporate Strategy in partial fulfillment of the requirement for the award of Master of Business Administration (Strategic Management and Consulting) Kwame Nkrumah University of Science and Technology, College of Art and Social Sciences, School of Business,