Project managers competencies assessment in hotel construction projects: A survey of perspectives from key stakeholders of hotel construction projects in Northern Ghana
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Date
2021-06-30
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Abstract
Past research into the project manager’s competence in construction projects indicate that
there is a gap in project manager’s competence for hotel constructions in Ghana.
The aim of the study was to assess competencies of project managers in hotel construction
through the application of PMI Project Managers competency standard. The objectives of
the study among others included the identification of project management practices in hotel
construction projects, assess the project managers competencies in terms of knowledge,
personal and performances of hotel construction projects, identify key stakeholders’
perspective on the required competencies of project managers’ in hotel construction and
propose framework of key competencies required of project managers in hotel construction
based on the perspectives of key stakeholders.
The main tools for the collection of data were questionnaires survey. The target population
for the data collection were key stakeholders (project managers, Engineers, Hotel owners
building construction organizations and senior consultants of architectural and quantity
surveying firms). Statistical package for social scientists (SPSS V 20) and Relative
Importance Index (RII) were employed to analyze data obtained.
Among the top ranking project management practices, PM competency assessment and
required competency for hotel construction are; project scope management, construction and
post construction management, Ghana tourism hotel design requirement, Authority
approval, Ghana tourism hotel classification, Hotel Scheme design and effectively resolves
issues and solves problems. Proposed recommendations include (1) Construction
management techniques for hotel development, and preparation of planning, legal,
feasibility (financial and physical) and other necessary documentation are recommended toiv
enhance competence of PMs in hotel construction (2) PMs should understand the critical
success factors for hotel construction and tested in practice (3) PMs should understand Hotel
Design and Construction techniques, items involved in designing (for example interior and
exterior design), Construction methods and hotel building types (4) PMs should understand
the hotel industry, the regulation, the tourism authority and hotel design requirement (5) PMs
should understand hotel construction is a complex mix-ups, diverse stakeholders, diverse
consultants and specialist are involved and therefore their management is necessary. The
research findings provide empirical evidence that can be adopted by hotel developers in their
establishment.
Description
A thesis submitted to the Department of Construction Technology and Management, in partial fulfillment of the requirement for the Degree of Master of Science.
Keywords
competencies, assessment, hotel construction projects, stakeholders, Northern Ghana