Effect of supply chain management practices on operational performance of small and medium enterprises

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Despite the growth of literature on supply chain management in the past decade, it is still unclear what dimensions of supply chain management practices drives operational performance particularly in the smes setting. The study was conducted to examine the nexus between supply chain management practices (information sharing and strategic supplier partnership) and operational performance among manufacturing smes in developing economies. A cross-sectional descriptive research approach was used for the study. The population of the study represents all smes in Ghana. Purposive sampling technique were adopted to collected data from 250 sample. Spss v26 and smarts v4 were used to evaluate the study hypotheses. The findings showed that sc management practices (information sharing and strategic supplier partnership) have positive and significant effect on operational performance among the firms. The findings also showed that firms significantly prioritize sc management practices and operational performance to a greater extent. It is recommended that manufacturing smes should prioritise developing collaborative relationships with their supply chain partners as well as exchanging information. In this regard, smes must pay critical attention to strategic supplier partnership and information sharing in the attempt of improving their operational performance
A thesis submitted to the department of supply chain and information systems, Kwame Nkrumah university of science and technology, Kumasi, in partial fulfillment of the requirements for the award of the degree of master of science in logistics and supply chain management