An investigation into change management necessitated by the collegiate system at KNUST
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Date
2014-07-20
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Abstract
In every business there are bound to be changes, if the business wishes to develop.
Likewise institutions that think of development cannot do without change. They
recognize the need for timely adjustment to external forces to enable them stay in
business. However change is characterized with many uncertainties, resistance and
other challenges. To enable an institution overcome these challenges, there is the
need to effectively manage the change. Kwame Nkrumah University of Science and
Technology (KNUST), like every other institution, introduced some changes to its
governance structures under the “collegiate system”. This research investigated how
the change to collegiate system was managed with regard to the challenges and
successes. The study also made some recommendations. A Descriptive research
approach was adopted and relevant literature was reviewed. Open and close ended
questionnaires were administered to 150 teaching and non-teaching staff of the
University to obtain the primary data for the study. The data obtained was anlysed
using Statistical Package for Social Sciences (SPSS) and Microsoft Excel computer
software. The research found out the governance structures had changed, however,
the change was partial and gradual. It was found out that there was no clear specific
strategy or action plan for managing the implementation of the collegiate system.
This was a setback to the implementation of the change and has the potential of
leading to inefficiencies and conflicts. It was, therefore recommended that KNUST
should as a matter of urgency provide defined change management strategy and
action plan for the continuous implementation of collegiate system since the change
has not fully been implemented.
Description
A thesis submitted to the Department of Human resources and Organizational
Development, Kwame Nkrumah University of Science and Technology, Kumasi in
partial fulfillment of the requirement for the degree of
Master of Business Administration (HRM option), 2014