The impact of conflict management practices in organizations: a case study of GHACEM, Takoradi

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The aim of this study was to find out the causes, types, effects and strategies on how to manage conflicts in organisations effectively to enhance organisational performance. It is the prime responsibility of management to put in place appropriate strategies on how to minimize conflicts to ensure organisation's performance. This research contributes to the body of the existing literature; specifically it will inspire managers to develop appropriate strategies on how to manage conflicts in their organisations effectively. The convenience sample of one hundred and fifty staff was selected for the study from Ghana Cement Factory, Ghacem Takoradi. The tabular and bar chart method was used to analyze the data. The findings indicated that the major cause of organizational conflict is limited resources and deficiency in information flow. It is recommended that management should enlarge the resource base of the company.
A Thesis Submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in Partial Fulfillment of the Requirements for the Degree of Commonwealth Executive Masters Of Business Administration.